PMPanamá
Owner's Representative · Panama

We represent the owner during construction in Panama. Nobody else.

PMPanama is hired by the person paying for the project, and reports only to them. We visit the site, audit the budget, sign off on the permits, push back on the contractor when pushing back is warranted, and put it all in writing — in English or Spanish, whichever language the owner reads more carefully. It is the work that the architect and the builder, however good they are, cannot do for the owner without representing both sides.

2
Working languages — English and Spanish — used in equal measure across contracts, reports and meetings.
0
Commissions, kickbacks or finder's fees from contractors, suppliers or realtors. The owner is the only source of payment.
48%
Typical fee range as a percentage of construction value for an Owner's Representative engagement, set in writing before work begins.
5
Regions with active coverage: Panama City, Costa del Este, Coronado, Boquete and Pedasí. Other regions are accepted case by case.
The problem

What goes wrong when nobody on the ground is paid to protect the owner

A typical foreign-owned project in Panama begins with a relocation tour, a realtor introduction, a few referred contractors, an architect who comes recommended, and a budget that everyone agrees is reasonable. The owner flies home. From that point on, every decision about their property is made by people who are paid by other people, or by themselves. Most of those decisions are fine. Some of them are not, and the ones that are not tend to compound silently between visits.

The pattern that produces overruns and disputes is rarely a single act of bad faith. It is the accumulation of small choices — a substitution of materials to keep the schedule, a permit that took longer than expected and shifted the timeline, a change order verbally agreed at the site and remembered differently a month later, a payment released against work that was almost-but-not-quite complete. None of these are crimes. All of them cost the owner money or time, and the owner finds out late.

Four recurring failure modes we are hired to prevent

i.

The owner approves something on a video call that turns out to mean something different on site, and the change is too far along to reverse cheaply by the time anyone notices.

ii.

A payment milestone is met on paper but not in finished work, and the next milestone arrives before anyone has audited the last one.

iii.

A municipal permit is delayed for reasons nobody on the team has the time or relationships to resolve, and the project sits while everyone bills.

iv.

A change order is described to the owner in summary and to the bank in detail, and the two versions are not the same document.

What we do

Three services, ordered by where the owner usually finds us

Most clients begin with one of these. Many move from one to the next as the project advances. None of them requires the others.

01 Before purchase

Due Diligence

Before the owner signs a sale agreement, we examine what is actually being sold. A title search at the Public Registry, a check of liens and encumbrances, a review of zoning and permitted use against what the owner intends to build, an environmental and access review, and an assessment of whether the property is titled or held under right of possession. The output is a written memo with our concerns and the questions we recommend the owner's attorney resolve before closing.

Read about due diligence →
02 During construction

Owner's Representative

The work that gives the firm its name. We supervise the construction on the owner's behalf: scheduled and unscheduled site visits, written and photographic reports, review of contractor invoices and change orders, coordination with the architect and the builder, handling of municipal permits and inspections. The owner sees the project at the same depth we do, and the contractor knows the owner has a professional reading the file.

Read about the flagship service →
03 After completion

Property Management

Once the property is built or bought, the operational work begins. We handle tenant placement and screening, lease drafting, maintenance coordination, payment of utilities and PH fees, and the monthly accounting that owners abroad need to file their own taxes. Reports are sent on a fixed cadence; the bank account stays in the owner's name; the management agreement is cancellable on reasonable notice.

Read about property management →
How we work

What the first ninety days of working with us look like

We move at the pace of the project, not at the pace of a sales process. The sequence below is the one that produces a clean engagement and a calm owner. We follow it whether the project is a beach villa in Pedasí or a renovation in Avenida Balboa.

  1. 01

    A first conversation, then a written brief

    We start with a call, usually thirty to sixty minutes. After it, we put what we heard into a brief and send it back to the owner, asking them to correct anything we got wrong. This step exists because most engagements that go badly later began with a misunderstanding that nobody bothered to write down.

  2. 02

    An independent look at the project

    If the owner already has land, plans or contractors lined up, we read the documents and visit the site before we say anything. Sometimes we recommend the owner proceed. Sometimes we recommend they renegotiate. Occasionally we recommend they walk away, and the engagement ends there with a small invoice for the time spent.

  3. 03

    A scope and a fee, in writing

    Before any supervisory work begins, the owner receives a written scope: what we will do, what we will not do, how often we will report, what the fee is, and how it is invoiced. The document is meant to be readable in fifteen minutes. The owner signs it; we sign it; the engagement begins.

  4. 04

    Execution, with a fixed reporting cadence

    We run the engagement to the calendar we agreed: site visits, written reports with photographs, ledger updates, and a short monthly summary of decisions taken and decisions still pending. The owner never has to ask us what the state of their project is, because they already have a document that says so.

Where we work

The regions where we hold active relationships

We work in Panama — the country, not the Florida city. Active coverage is concentrated in five regions where we hold the contractor relationships, the municipal contacts and the field knowledge to operate confidently.

Why we are structured this way

The conflict of interest is the whole point

When a construction company offers project management as part of its services, it is offering to evaluate its own work on the owner's behalf. Most of the time, in good faith, the result is acceptable. But when something goes wrong — a delay, a budget overrun, a quality dispute — the same person is being asked to argue both for and against themselves. The arrangement collapses precisely at the moment when supervision matters most.

PMPanama is set up to make that collapse structurally impossible. We do not build. We do not design. We do not sell real estate. We do not take referral fees from contractors, suppliers, realtors or lawyers. The owner of the project is the only person who pays us, and the only person to whom we report. If we lose that constraint, the work stops being worth doing.

The cost of that discipline is real. It means we sometimes give a client an answer they did not want to hear, and it means we walk away from projects where the owner is being asked to trust us with both supervision and execution. We treat that cost as the price of doing the job honestly.

Frequently asked

Questions we are asked more than once a month

The answers below are the same ones we give in writing during a first call. If your question is not here, sending it to us is the fastest way to get a real reply.

What does an Owner's Representative actually do during a Panama build?

An Owner's Representative is hired by the property owner — not by the builder — to supervise the construction project on the owner's behalf. In Panama, where most foreign buyers are not on site for the full build, the role covers regular site visits with photographic and written reports, review of contractor invoices and change orders, coordination with the architect and the builder, handling of municipal permits and inspections, and direct communication with the owner in their language. The function exists because the people designing and building cannot also act as the owner's independent check on themselves.

How is PMPanama different from a construction company that says it offers project management?

A construction company is paid by the owner to finish a building. Its incentive — entirely legitimate — is to deliver on its own terms of cost, schedule and scope. PMPanama is paid by the owner to verify that those terms match what the owner agreed to. We do not build, we do not sell, and we do not take commissions from contractors, suppliers or realtors. When a builder uses the title "project manager" for the same person who is also pouring the concrete, the structural separation of interests no longer exists, regardless of intent.

Does PMPanama work outside Panama City?

Yes. Active coverage includes Panama City and Costa del Este, the Coronado–Gold Coast corridor in Panamá Oeste, the Boquete and Chiriquí highlands, and Pedasí on the Azuero peninsula. For projects in regions outside this coverage we will say so before accepting the engagement, and may refer the project rather than take it on at reduced quality.

How are PMPanama's fees structured?

For Owner's Representative engagements during construction, fees are typically four to eight percent of the project's construction value, or a fixed monthly retainer for the duration of the build — whichever fits the project better. Property Management is charged as a percentage of monthly rent collected, in line with Panamanian market norms. Due Diligence and one-off advisory work are quoted per engagement. Every fee structure is in the written proposal before any work begins.

Do you operate in English as well as Spanish?

Yes. Contracts, written reports, site visit notes, accounting statements, contractor correspondence and meetings are produced in either English or Spanish, or both, depending on the client. The team is bilingual; this is not a translation service stacked on top of a Spanish-only operation.

Start a conversation

Send us a short description of your project. We will reply within two business days with whether it is something we can help with, and what the next step would be.